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Restaurant Manager
2 months ago
**About the Role**
We are seeking a highly motivated and experienced Restaurant Manager to join our team at Workforce Australia for Individuals. As a Restaurant Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our restaurant.
Key Responsibilities
- Hire, Train, and Supervise Staff
- Schedule shifts and manage staff performance to ensure high standards of customer service.
- Address and resolve employee issues and conflicts in a fair and timely manner.
- Ensure Customer Satisfaction
- Oversee daily operations, including opening and closing procedures, to ensure a seamless customer experience.
- Compliance and Risk Management
- Ensure compliance with health and safety regulations and company policies to maintain a safe working environment.
- Financial Management
- Prepare and manage budgets, including payroll and operating expenses, to ensure financial sustainability.
- Marketing and Promotion
- Develop and execute marketing and promotional strategies to attract and retain customers.
- Food Quality and Presentation
- Ensure food quality and presentation meet established standards to maintain customer satisfaction.
- Cleanliness and Maintenance
- Monitor cleanliness and maintenance of the restaurant premises to ensure a clean and safe environment.
Requirements
- At least 2 years of post-qualification experience in a similar high-volume casual dining venue.
- Possession of a highly relevant Certificate IV (or equivalent).
- Ability to work in a fast-paced and flexible environment.
- Preference will be placed on applicants with unrestricted work rights.
- Above all else, have a passion for great food and great customer service.