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Patient Care Coordinator
2 weeks ago
At North American Dental Group, we're revolutionizing the dental experience by focusing on empathy, respect, and personalized care. Our Treatment Plan Coordinator plays a critical role in this mission, working closely with patients to develop tailored treatment plans that meet their unique needs.
About the PositionThis is a dynamic opportunity for a motivated and compassionate individual to join our team as a Treatment Plan Coordinator. As a key member of our staff, you'll be responsible for:
Key Responsibilities:
- Scheduling appointments and managing patient flow efficiently.
- Collecting co-payments and processing financial transactions accurately.
- Presenting treatment plans to patients and addressing any concerns or questions they may have.
- Developing reports on production goals to ensure optimal performance.
- Serving as a liaison between patients and dental professionals to provide exceptional customer service.
To succeed in this role, you'll need:
- 1 year of dental experience, preferably in a similar capacity.
- Excellent time management and multitasking skills to handle multiple tasks efficiently.
- A friendly, professional demeanor with outstanding communication and interpersonal skills.
- Experience with dental software and Microsoft Office products is highly desirable.
- Strong analytical and problem-solving skills to identify and resolve issues promptly.
