Sydney Customer Service Specialist
7 days ago
Seeking an experienced customer service specialist to join our Sydney-based team.
This is a fantastic opportunity for individuals looking to advance their career in the customer experience industry.
As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key responsibilities include:
- Inbound customer service calls regarding home loan products and services
- Assisting in processing/back-office support
- Efficiently solving problems whilst delivering exceptional service
- Learning new things and being involved in change management
- Ad hoc duties as required
Required skills and qualifications:
- 2 years inbound customer service contact centre experience
- Previous retail or phone-based banking experience is highly desirable
- Excellent communications skills
- Highly organised with strong administration and multi-tasking skills
- Ability to learn quickly and adapt to change
- A strong work ethic, reliability, and a can-do attitude
Benefits:
- Competitive contract salary + super + benefits
- Stunning offices in the heart of the CBD
- Hybrid work from home flexibility
- Growing business with genuine career prospects
- Customer-centric and supportive team-based environment
Others:
- Rotating roster between Monday - Friday 8 am - 8 pm & Saturday - Sunday 8 am - 6pm
- VEVO check required for visa holders
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