Claims Consultant

4 weeks ago


Melbourne, Victoria, Australia Haylo People Full time

About the Role

We are seeking an experienced liability claims consultant to join our team as a Cyber Claims Manager. As a key member of our team, you will be responsible for managing a portfolio of 30 cyber claims, providing proactive claims management, and building strong relationships with law firms and clients.

Key Responsibilities

  • Support claimants through each stage of the claims process
  • Provide a proactive claims management approach
  • Handle the settlement of claims, including overseeing claims referred to external handlers for settlement
  • Build and maintain rapport with law firms and clients
  • Assist with the continued development and implementation of improved claims processes

What We Offer

  • Salary: $90,000 - $105,000 + Super
  • Flexible working hours & Hybrid working up to 2 days at home
  • Christmas leave, in addition to Annual Leave
  • Onsite learning & development team with a structured career pathway

About You

  • An experienced liability claims consultant, paralegal or legal assistant with a law degree
  • Someone who is passionate about cyber insurance and learning the emerging market
  • An organised person who demonstrates strong time management skills and prioritisation
  • A true team player who supports peers and loves helping others

We believe in the freedom to be our authentic selves and welcome people of all backgrounds to apply for this role.


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