Water Laboratory Operations Manager

2 days ago


Notting Hill, Victoria, Australia SGS Full time

Job Title: Water Laboratory Operations Manager - Senior Hydrology Professional

Location: Notting Hill, VIC

Salary: AU$110,000 - AU$130,000 per annum

This is a permanent full-time role offering an exciting opportunity for an experienced laboratory operations manager to lead our team in providing high-quality services to our clients.

About the Role:

  • Develop and implement strategies to improve laboratory efficiency, productivity, and customer satisfaction.
  • Lead and manage a team of laboratory professionals to ensure they have the necessary training, equipment, and resources to perform their duties safely and effectively.
  • Collaborate with clients to scope out sampling schedules and laboratory testing requirements.
  • Act as a key client contact, responding to their queries and concerns in a timely and professional manner.
  • Monitor and report on client satisfaction, health and safety, and laboratory performance metrics.
  • Work closely with suppliers to ensure cost-effective procurement of materials and equipment.
  • Contribute to business growth and development by identifying opportunities for process improvements and implementing new initiatives.

About You:

  • You will have a tertiary qualification in science, preferably in microbiology, and significant experience in laboratory operations management.
  • You will possess excellent leadership and communication skills, with the ability to motivate and guide a team.
  • You will have strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • You will be customer-focused, with a passion for delivering high-quality services that exceed client expectations.
  • You will have experience working with laboratory information management systems (LIMS) and other technical software.

Why SGS?

  • We offer a dynamic and supportive work environment, with opportunities for career growth and development.
  • We value diversity and inclusion, and are committed to creating a workplace culture that is respectful and inclusive of all employees.
  • We provide comprehensive training and development programs to help you achieve your career goals.
  • We offer a competitive salary and benefits package, including paid parental leave, paid time off for volunteering and blood donations, and corporate health and wellbeing programs.


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