Dental Practice Administrator

7 days ago


Australia beBeePatient Full time $43,509 - $64,844
Job Description

Ongoing training, support and development
- Modern practice with state of the art technology
- Long standing practice with loyal patient base.

**About This Role**:
We are seeking a highly organised and proactive professional to join our team on a Part Time basis 4 days per week including 2 Saturdays a month.

In this position, you will be the first point of contact for our patients and visitors, ensuring a positive experience and smooth operation of our front office. Our team is committed to delivering high-quality patient care and ensuring a positive experience for both patients and staff.

**Key Responsibilities**:
Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.

Operational Excellence: Ensure smooth day-to-day operations of the practice, including adherence to health regulations and industry standards.

Team Leadership: Supervise staffing needs, including interviewing, training, and scheduling, to optimise team performance and meet patient needs.

Patient Relations: Address patient inquiries and concerns, ensuring a high level of satisfaction and addressing any issues promptly.

Scheduling & Ordering: Complete ordering while maintaining optimal inventory levels. Create and maintain employee rosters, ensuring coverage for all shifts.

Front Office Administration: Manage office supplies, coordinate office functions, and assist with day-to-day administrative tasks.

Coordination with Clinical Team: Work closely with dental hygienists and assistants to ensure that patient care is delivered efficiently and timely. Assisting the Dentist at ad hoc times.

Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

Requirements

We are looking for someone with:

  • Experience as a Front Office Coordinator - a Cert III or IV in Dental Assisting would be beneficial but not essential
  • A bright, engaging personality, with enthusiasm and commitment
  • A team player, able to work closely with colleagues and deliver excellent patient care
  • Attention to detail
  • Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
What We Offer

We can offer:

  • A competitive hourly rate
  • A varied role with opportunities for growth and development
  • An Employee Assistant Program, providing access to exclusive discounts and cashback offers
  • A supportive and dynamic team environment

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