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Retail Sales Associate
2 months ago
**About Us**
PETstock Townsville Pty Ltd is a leading retail market leader in the pet care industry, with over 20 years of experience in providing exceptional customer service and products for pets.
**Job Summary**
We are seeking a passionate and driven individual to join our team as a Retail Sales Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, inspiring and educating customers on pet care and products, and contributing to a fun and supportive culture in-store.
**Key Responsibilities**
- Provide exceptional customer service, ensuring memorable and meaningful interactions with customers.
- Inspire and educate customers on the best care and products for their pets, utilizing your knowledge and expertise.
- Complete sales transactions, aiming to reach set store sales goals and contribute to the success of the store.
- Work collaboratively with team members to maintain a clean and well-organized store, ensuring all products are displayed and available for customers.
- Stay up-to-date on pet care, products, and services, and share your knowledge with customers and colleagues.
- Contribute to a positive and supportive team culture, ensuring a fun and inclusive work environment.
- Demonstrate a strong safety mindset, prioritizing the well-being of customers and colleagues.
**Requirements**
- A passion for animals and providing exceptional customer service.
- Experience in a similar retail environment, with a proven track record of delivering excellent customer service.
- Demonstrated drive to achieve and exceed sales targets, with a strong focus on customer satisfaction.
- Strong interpersonal skills, with the ability to build relationships and rapport with customers and colleagues.
- Physical fitness, with the ability to lift products up to 20kgs.
- Flexibility and ability to work weekends and public holidays.
**What We Offer**
PETstock Townsville Pty Ltd offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about animals and providing exceptional service, we encourage you to apply for this exciting opportunity.
