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Sonder Responder

2 months ago


Alice Springs, Northern Territory, Australia at Sonder Full time
About the Role

At Sonder, we're seeking experienced individuals to join our Response Network as Sonder Responders. As a key member of our team, you'll provide in-person support to our members who need help, when they need it, in coordination with our Support Centre.

Key Responsibilities:

  • Conduct stakeholder engagement to support Sonder's business and operational outputs as directed
  • Nurture partnership relations, engagement and training
  • Provide input to operational procedures and network management
  • Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Requirements:

  • Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
  • High level of self-awareness, motivation, and self-management
  • Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
  • Ability to work a flexible, on-call roster

What We Offer:

  • Generous remuneration for both on-call availability and incident response
  • Opportunity to build and expand the network in Australia from the ground level
  • Flexible, 24-hour on-call roster

Why Sonder?

We're a leading active care technology company dedicated to helping organisations improve the wellbeing of their people. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals. We're committed to creating a culture of Active Care and invite you to join us on this mission.