Customer Service Team Member

4 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time

About the Role

We're seeking a Customer Service Team Member to join our team at Woolworths Group. As a key member of our customer service team, you'll be responsible for providing exceptional customer experiences across our stores.

Key Responsibilities

  • Deliver outstanding customer service, ensuring customers have a positive experience in our stores.
  • Work collaboratively with colleagues to achieve sales and customer service targets.
  • Collect trolleys from around the store, car park, and surrounding areas, promoting a clean and safe shopping environment.
  • Provide support to colleagues as needed, ensuring a seamless customer experience.

What We're Looking For

  • A genuine passion for delivering exceptional customer experiences.
  • A customer-first mentality, with a focus on meeting and exceeding customer expectations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility and adaptability, with a willingness to work in a fast-paced environment.

About Us

At Woolworths Group, we're committed to creating a workplace where our team members feel valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Why Work with Us

We offer a range of benefits, including flexible work arrangements, ongoing training and development opportunities, and a supportive and inclusive work environment. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and growing organization, we'd love to hear from you.



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