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Fulfilling Career Opportunities
3 weeks ago
Discover a fulfilling career as a Customer Experience Specialist, where you will be the face of our company delivering exceptional service and support to residents and visitors.
You will need outstanding communication and organisational skills, a knack for problem-solving, and a passion for delivering top-notch customer experiences.
Key Responsibilities- Provide warm and professional customer service to residents and visitors.
- Handle inquiries, resolve issues, and escalate when appropriate to ensure seamless customer experiences.
- Collaborate with team members to maintain high standards of service and support.
- Assist with daily customer-facing operations and contribute to a positive, well-organised environment.
- Strong communication and interpersonal skills with a customer-first mindset.
- Excellent organisational abilities and attention to detail.
- Problem-solving aptitude and a proactive approach to delivering solutions.
- Passion for delivering outstanding customer experiences.
- Annual flu vaccinations and skin checks to maintain good health.
- Insurance discounts up to 10% with leading providers.
- A dedicated month for well-being and health, plus a day off for personal celebration.
- A supportive work environment that inspires and energizes.
- Birthday leave to celebrate your special day.
- Generous referral bonuses for bringing great talent to the team.
- EAP, Sonder & Duress support for peace of mind.
We are a leading provider of student accommodation in Australia, committed to creating a safe, amazing experience for residents.
