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Technical Service Representative
2 weeks ago
Data#3 is a reputable ASX200 listed company, reporting gross sales of $2.8 Billion in the 2024 financial year. We pride ourselves on being a great place to work, with a culture that values Honesty, Excellence, Agility, Respect, and Teamwork (HEART). As a Customer Support Representative, you will be joining a high-performing team in Canberra, with opportunities for growth and development.
Your Responsibilities
You will be responsible for providing support to Account Executives and Account Managers in achieving sales targets. This will involve timely response to internal & external queries, accurate preparation of quotations, and assistance with sales proposal preparation.
- Respond to customer inquiries in a timely and professional manner.
- Prepare and distribute customer price lists.
- Develop and maintain close working relationships with stakeholders to ensure quality customer service.
The successful candidate will have a minimum 2 years' experience in a sales administration or customer-focused support role, in an ICT environment. Strong communication and interpersonal skills are essential, along with effective negotiation and problem-resolution skills.
Please note that Data#3 will request reference checks and verification of your right to work in Australia as part of the recruitment process.
