Technical Customer Support Specialist

2 days ago

Melbourne, Victoria, Australia beBeeSupport Full time

Are you a skilled technician seeking a challenging role in customer support?

We are actively looking for an ICT Support Technician to join our team on a permanent full-time basis.

In this role, you will provide essential technical assistance and guidance in the deployment and maintenance of computer infrastructure.

Your responsibilities will include diagnosing and resolving technical problems directly impacting clients' engineering and product development success.

Key Responsibilities:
  1. Responding to inquiries and providing technical assistance and troubleshooting for software and hardware problems.
  2. Providing timely resolution of user issues and minimal disruption to business operations.
  3. Determining software and hardware requirements to provide effective solutions to client issues.
  4. Diagnosing, identifying, and resolving system problems and user-reported issues related to software functionality, data access, and workflows.
  5. Installing, downloading, and configuring system infrastructure, ensuring efficient use of applications and equipment.
  6. Liaising with users and senior engineers to resolve complex technical issues, ensuring adherence to best practices and quality standards.
Requirements:
  • A Bachelor's degree in a relevant field such as Mechanical Engineering or Information Technology.
  • Demonstrated experience in software support, with a minimum of 2 years in a similar role.
Essential Skills:
  • Proven expertise in implementation and support, specifically with Siemens Teamcenter.
  • Strong proficiency in CAD software, particularly Solid Edge Portfolio and NX Portfolio for Design.
  • In-depth knowledge of PLM modules including Requirement Management, Change Management, BOM Management, and MCAD Integration.
  • Technical skills including TCL, VB.NET, HTML.

Candidates will be rewarded with an annual salary and bonus structure. Only shortlisted candidates will be contacted.

  • Customer Support Technical Specialist

    2 days ago

    Melbourne, Victoria, Australia Tpg Telecom Full time

    Customer Support Technical Specialist - ShiftCustomer Support Technical Specialist - ShiftGet AI-powered advice on this job and more exclusive features.Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities.We're better and bolder together.TPG Telecom started with a belief that we can make...

  • Customer Support Technical Specialist

    3 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Customer Support Technical Specialist - ShiftCustomer Support Technical Specialist - ShiftGet AI-powered advice on this job and more exclusive features.Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together.TPG Telecom started with a belief that we can make...

  • Customer Support Technical Specialist

    2 days ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - ShiftCustomer Support Technical Specialist - ShiftGet AI-powered advice on this job and more exclusive features.Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together.TPG Telecom started with a belief that we can make...

  • Customer Support Technical Specialist

    3 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - ShiftBring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant,...

  • Customer Support Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - ShiftBring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant,...

  • Bilingual Technical Customer Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Software International Full time

    Bilingual Technical Customer Support Specialist - English & SpanishJoin to apply for the Bilingual Technical Customer Support Specialist - English & Spanish role at Software International.Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US....

  • Bilingual Technical Customer Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Software International Full time

    Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Bilingual Technical Customer Support Specialist - English & Spanish - Remote for our IT Financial Services SaaS client for their Australian office.Role:...

  • Customer Support Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - Shift Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities.We're better and bolder together.TPG Telecom started with a belief that we can make things better for Australians.We believe in the power of meaningful relationships to support vibrant, connected...

  • Technical Support Specialist

    10 hours ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $80,000 - $90,000

    Job Title: Technical Support SpecialistTechnical Support Specialists play a critical role in ensuring the smooth operation of clients' computer infrastructure. As an ICT Support Technician, you will be responsible for diagnosing and resolving technical problems, providing timely assistance to clients, and helping them overcome engineering and product...

  • Expert Technical Support Specialist

    9 hours ago

    Melbourne, Victoria, Australia beBeeProductivity Full time $100,000 - $120,000

    Technical Product SpecialistWe are seeking a highly skilled and passionate technical product specialist to empower our customers with expert product knowledge.This role plays a key part in providing support, training, and technical guidance across our industry-leading hardware and software solutions.