
Freight Logistics Coordinator
1 week ago
**Job Summary**: We are seeking a skilled Freight Coordinator to join our team. In this role, you will be responsible for coordinating and resolving real-time freight queries, ensuring smooth operations and excellent customer service.
**Key Responsibilities**:
- Coordinate and resolve real-time freight queries
- Assist customers with collections, drop-offs, unidentified freight, repacks, and damages
- Manage escalations and freight investigations, ensuring issues are resolved promptly
- Ensure safety for all staff and visitors in customer areas
- Inspect and investigate freight issues by liaising with floor staff
- Scan freight (RF) to identify and resolve discrepancies
**Requirements**:
- Strong customer focus with a passion for problem-solving
- Ability to stand for extended periods and perform manual handling tasks
- Excellent organisational and time management skills
- Proficiency in administration and data entry
- Clear communication skills, both verbal and written
- Commitment to workplace safety
**What We Offer**:
- Competitive salary
- Upskilling, training, mentoring and more to support your career development journey
- Flexible work arrangements
- Inclusive parental leave policy that supports all parents & carers
**Our Values**:
- We celebrate diversity and inclusion
- We care about our customers, people, and planet
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