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1 week ago
We are looking for a highly skilled Business Analyst to join our Enterprise Product Management team. The ideal candidate will have excellent communication skills and be able to work closely with stakeholders to deliver enhancements to our national client collaboration platform.
The successful candidate will work across multiple business units, managing competing priorities and stakeholder needs. They will also have strong analytical skills to assess requirements, identify potential challenges, navigate complex issues and develop effective solutions.
About the Role- Work with stakeholders to define and document business needs, user stories and acceptance criteria for product enhancements.
- Contribute to the execution of the National Product Roadmap by analysing feature requests, documenting requirements and identifying improvement opportunities.
- Partner with technical teams to ensure business needs are translated into feasible, well-scoped technical solutions.
- Facilitate alignment across service lines and regions through workshops, working groups and ongoing collaboration to validate priorities and proposed changes.
- Document current and future state processes and identify opportunities to streamline workflows and reduce manual effort.
- Assist with user acceptance testing, coordinate rollout plans and help prepare the business for successful adoption of new features and changes.
- A bachelor's degree in business, IT or a related field, or equivalent experience.
- Demonstrated experience as a Business Analyst across both discovery and delivery phases.
- Strong skills in documenting user stories, acceptance criteria and process flows, with experience capturing both functional and non-functional requirements to support effective solution design and delivery.
- Experience working on digital product initiatives, particularly those involving automations and integrations that improve user experience and efficiency.
- Experience working in Agile or hybrid environments, with exposure to sprint planning, backlog refinement or iterative delivery practices.
- A collaborative mindset and the confidence to work independently while supporting a cross-functional team.
- Strong stakeholder engagement skills, with the ability to build trust, align priorities and influence outcomes across service lines and seniority levels.
- A structured thinker who can break down complex problems into clear, actionable solutions.
- Comfortable working through ambiguity and shifting priorities in a fast-paced product environment.
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