Quality Business Partner

13 hours ago

Melbourne, Victoria, Australia Estia Health Full time
About This Role

We are seeking a highly skilled and experienced Quality Business Partner to join our central services team at Estia Health. As a key member of our organization, you will play a pivotal role in monitoring the quality of care and service provided to our residents across a portfolio of homes.

Key Responsibilities
  • Identify and escalate risk of care failure relating to non-conformance with organisational policies and procedures.
  • Build the capability of home leaders in quality management systems and clinical governance processes.
  • Actively support employees to understand and adhere to the organisation's policies, procedures and Continuous Improvement Framework.
  • Proactively partner with other organisational support services to ensure the home employees are provided with appropriate and relevant support and advice.
  • Assist, advise, problem solve within the breadth of their professional knowledge and experience.
  • Assist identification of staff knowledge gaps and support the resolution through delivering appropriate and relevant training in quality, risk and clinical areas.
  • Facilitate training content set by Clinical Development
  • Induct new Residential Aged Care Managers (RACM), Care Directors (CD) and Clinical Care Coordinators (CCC) to quality and clinical related areas.
Requirements
  • Registered Nurse with minimum of 5 years of nursing experience in aged care or a clinically related discipline
  • Minimum of 3 years' experience leadership role
  • Strong relationship management and advanced influencing skills.
  • Highly developed written communication and interpersonal skills including the ability to liaise with key stakeholders
  • Proven ability to work autonomously and as part of a team
  • Strong organisational skills that reflect the ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail
  • Demonstrated high level reflective and critical analysis skills
  • Knowledge of the Aged Care Quality Standards and Government's reform Agenda
About Estia Health

Estia Health is a leading provider of aged care services in Australia, with a commitment to delivering exceptional care and support to our residents. We are a place where everyone belongs, with a purpose to enrich and celebrate life together.

We are committed to embracing diversity, equity and inclusion in our workplaces, and encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

As a valued member of our team, you will have the opportunity to make a real difference in the lives of our residents and their families.

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