Parts Director

1 month ago


Hamilton, Victoria, Australia Brandt Tractor Full time
About the Role

We are seeking a highly skilled and experienced Parts Manager to join our team at Brandt Tractor. As a key member of our branch leadership team, you will play a pivotal role in driving operational excellence and customer satisfaction.

Key Responsibilities:
  • Develop and implement effective parts processes and procedures to ensure seamless customer service and efficient inventory management.
  • Collaborate with employees to identify and resolve systemic issues, ensuring high customer satisfaction and optimal inventory carrying costs.
  • Monitor and analyze customer feedback to inform process improvements and drive business growth.
  • Manage workflow and labor costs, ensuring adequate staffing levels and high productivity among technicians.
About You:
  • Proven leadership experience in a parts management or related role, with a strong track record of operational excellence.
  • Passion for delivering exceptional customer service and driving business growth through effective parts management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and decision-making skills, with the ability to resolve complex issues promptly and effectively.
About Us:

Brandt Tractor is a world-leading equipment dealer, powered by iconic brands and unrivaled support. We are committed to enabling our customers' success by providing practical and reliable equipment solutions and support.

We believe that outstanding people, combined with our committed and passionate culture, are key to our customers' success. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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