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Customer Service Coordinator
2 weeks ago
We are seeking a highly skilled Customer Service Coordinator to join our team at The trustee for NEWLANDS SHUTTERS UNIT TRUST. This key role involves working closely with our fitters to schedule jobs, responding to client calls, and providing exceptional customer service.
About the RoleThis is an exciting opportunity to work in a fast-paced environment, supporting our clients and ensuring their needs are met efficiently. As a Scheduler and Client Liaison, you will be responsible for scheduling jobs, managing client communication, and maintaining accurate records.
The successful applicant will possess excellent communication skills, both written and verbal, and have a proven track record of providing exceptional customer service. Experience in scheduling jobs for subcontractors and knowledge of the window furnishings industry or similar would be highly regarded.
Key Responsibilities- Scheduling jobs for fitters and managing client communication
- Responding to client calls and resolving issues promptly
- Maintaining accurate records and reports
- Working collaboratively with the manufacturing department to ensure timely delivery of services
In this role, you will have the opportunity to work as part of a hard-working team, contributing to the success of our business. If you have a minimum of 2 years' experience in a similar role, good working knowledge of a scheduling or accounting package, and are looking for a rewarding job with a successful company, we encourage you to apply.
