Fitness Career Opportunities
3 days ago
As Australia's premier privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector.
We currently operate in excess of 90 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
We are passionate about making a meaningful positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
A Career in FitnessA career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
As a Member Support Consultant (MSC), you will play an essential role in building and maintaining a thriving Goodlife Health Club membership base.
Your Role- You will be responsible for achieving membership growth goals through proactive sales activities and retaining existing members through the provision of 'best-in-class' customer service.
- You will be an expert in all things Goodlife: able to seamlessly swap between sales and lead generation; provide exceptional service and achieve successful customer outcomes on the reception desk; and proactively communicate with current members to enhance their club experience and drive positive member retention.
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities.
- Achieve the required number of lead contacts via telephone to maximise sales opportunities.
- Provide sales presentations and tours to prospective members.
- Create great member journeys via positive and personalised interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Be actively involved in member retention programs, inspiring members to continue their fitness journey.
- Make regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
- You must have current First Aid & CPR certificates.
- You should be able to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
- You must be able to solve problems, and overcome obstacles.
- You should have outstanding communication abilities - able to listen, understand, empathise and influence others.
- You should have tenacity with a natural drive to achieve individual targets and team goals.
- You should be customer-focused with a desire to achieve exceptional customer outcomes.
- A competitive package including a base salary of $60,000 - $80,000 per year, superannuation, and uncapped commission.
- A complimentary all-access Goodlife membership.
- Anniversary leave days and an additional free gym membership for friends and family as part of our 'recognition for service awards'.
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines.
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards.
About Fitness and Lifestyle Group:
Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
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