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Assistant Store Manager

2 months ago

Miranda, Australia Swarovski Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team at Swarovski. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead by example, demonstrating a passion for excellence and a commitment to delivering exceptional customer experiences.
  • Build and maintain a loyal customer base, identifying opportunities to increase sales and drive business growth.
  • Support the recruitment, coaching, and development of store staff, fostering a positive and inclusive team culture.
  • Collaborate with the store team to implement sales and service plans, achieving targets and exceeding customer expectations.
  • Facilitate the onboarding of new starters, ensuring a smooth transition into the team.
About You

We are looking for an experienced Assistant Store Manager with a proven track record in luxury retail. You will have:

  • 1-2 years' experience working in a multi-cultural retail environment.
  • Experience in attainable luxury, fashion, cosmetics, or lifestyle brands.
  • Strong leadership and coaching skills, with a focus on developing high-performing teams.
  • Digital proficiency, with a willingness to learn and adapt to new technologies.
  • A winning personality, with excellent communication and interpersonal skills.
About Swarovski

Swarovski is a global leader in crystal-based products, with a rich heritage and commitment to excellence. We are proud to be an equal opportunities employer, celebrating individuality and promoting a workplace where everyone feels valued, respected, and connected.