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Administrative Support Professional
2 weeks ago
Job Opportunity: Administration Support
We are seeking an experienced administration professional to provide support and assistance to our patients and their families.
This is a casual opportunity available, where you will have the chance to grow your career across our network.
About the Role
In this role, you will be responsible for providing timely and accurate information to queries from patients, visitors, and other staff and departments.
You will work closely with medical staff, colleagues, patients, and visitors to ensure a smooth experience for our patients.
Key Responsibilities:
- Manage incoming and outgoing calls to the Medical Reception/admissions
- Provide timely and accurate information to queries by patients, visitors, and other staff and departments
- Work alongside medical staff, colleagues, patients, and visitors to ensure a smooth experience for patients
- Compilation and management of patient admission papers and clinical notes
- Follow up reports for the Doctors and ensure all patient files are complete
- Billing of the patients attending Doctor's rooms
About You
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward.
The ability to converse and be empathetic while managing a busy flow of admissions is a key skill needed for this role.
You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.
Required Skills:
- Computer literacy including Microsoft Office suite of programs
- Experience either in a medical administration setting or a patient-facing role
- Experience with Patient Management Systems will be highly regarded
Benefits:
$24.47 - $33.39 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
