Team Leader

4 weeks ago


Ipswich, Australia The Salvation Army Full time
About the Opportunity

The Salvation Army is seeking a highly skilled and experienced Team Leader to join our Employment Plus team. As a key member of our team, you will be responsible for implementing and overseeing a person-centered, strengths-based case management model that focuses on moving participants into a job-ready state and providing commercial outcomes.

Key responsibilities include:

  • Providing effective leadership aligned to EPlus values, mission, and operational plans
  • Ensuring all aspects of our Service Delivery Model are delivered to a high standard and compliance requirements are met on an individual and site level
  • Driving team performance and productivity, ensuring your site consistently delivers commercial returns while producing sustainable employment outcomes for a diverse group of participants
  • Establishing and maintaining a network of key internal and external stakeholders

About You

We are looking for a candidate with:

  • Demonstrated experience in Employment Services and case management
  • Experience in day-to-day management and coordination of effective teams
  • Ability to overcome objections and break down barriers that exist for people living with a disability
  • A strong ability to problem-solve and communicate to a wide variety of stakeholders
  • Demonstrated experience in achieving and exceeding business targets and KPIs
  • Full driver's license

What We Offer

In return, we offer:

  • Competitive remuneration and NFP salary packaging benefits ($15,900 tax-free + meal and entertainment benefits)
  • Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
  • Discounted fitness memberships, health insurance, retail discounts, and more
  • Attractive leave benefits with access to purchase leave, 12 weeks paid Parental Leave, and up to 5 days paid leave per year to support the Salvos
  • Access to EAP and health and wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing
  • Long-term employment opportunities within the EPlus and wider Salvos networks
  • Comprehensive and supportive on-the-job training

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