Senior Clinical Operations Manager

3 weeks ago

Mornington, Australia Australian Unity Full time

At Australian Unity, we are committed to delivering Real Wellbeing to our residents and their families. Our Residential Communities team is seeking an experienced Clinical Care Manager to lead and support the coordination of clinical and care needs for our residents.

About the Role:

We are offering a competitive remuneration package including a salary of $120,000 per annum, plus attractive performance-based incentives. As a Clinical Care Manager, you will be responsible for leading the clinical and care delivery across our aged care facility, ensuring that service delivery meets a high standard. You will work closely with our site management team and central support services to deliver customer-centred and compliant aged care services.

Key Responsibilities:
  • Lead the clinical and care delivery across the aged care facility, ensuring that service delivery meets a high standard.
  • Work closely with the General Manager to ensure RAC residents receive services of the required standard to enhance their wellbeing and align with their preferences and needs.
  • Develop and implement actions within the Annual Operation Plan to ensure all targets are achieved.
  • Collaborate with Retirement and Assisted Living Community Teams to support the delivery of the end-to-end Better Together customer value proposition.
About You:

We are looking for an accomplished Clinical Leader who can develop and drive our clinical care strategy, whilst demonstrating our Values of Bold, Warm, and Honest. You will have a strong background in clinical leadership, experience working in aged care, and knowledge of AN-ACC funding and NQIP reporting.

  • Qualified Registered Nurse with current AHPRA registration.
  • Experience and knowledge regarding AN-ACC funding and NQIP reporting.
  • Knowledge of ACQSC accreditation, procedures, and standards.
  • Desirable - Tertiary qualifications in Business or similar and/or a minimum of five (4) years equivalent management experience in a similar role.
  • Excellent written & verbal communication skills.
  • An accomplished People Leader with proven experience delivering effective coaching and performance management, whilst creating a positive 'values'-based culture.
Your Benefits:

We value our Residential Communities teams and offer a range of benefits, including:

  • Competitive Remuneration Package including a salary of $120,000 per annum.
  • Attractive Performance-Based Incentives.
  • Additional yearly paid Well-Being and Community leave days.
  • 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program – an employee support service connecting you to a team of maternal health experts, midwives, and nurses.
  • Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most.
  • Attractive employee discounts on Australian Unity Banking products, Private Health, and General Insurance.

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