Post Placement Support Specialist

4 weeks ago


East Gippsland, Australia MARS Recruitment Full time
Job Title: Post Placement Support Consultant

About the Role:

This is an exciting opportunity to join our team at MARS Recruitment as a Post Placement Support Consultant. As a key member of our team, you will play a vital role in supporting participants in their employment journey.

Key Responsibilities:

  • Monitor work placements for participants to ensure a smooth transition into employment.
  • Negotiate claims upgrades to maximize benefits for participants.
  • Take proactive action to resolve any issues that may impact placement continuity.
  • Sustain ongoing employment by successfully re-placing participants.
  • Liaise with current and potential employers to build strong relationships and secure job placements.
  • Work closely with the central claims team to ensure seamless communication and coordination.
  • Maintain a high level of knowledge about contracts and operations at all times.
  • Document and record all communications and contact with participants and employers.
  • Maintain the privacy and security of all records.
  • Collaborate with site staff to achieve shared goals and objectives.

Key Requirements:

  • Previous experience in managing claims in the insurance industry or Post Placement Support.
  • Understanding of the employment services industry and its complexities.
  • Experience in high-volume environments, such as WFA, Jobactive, or DES.

What We Offer:

As a Post Placement Support Consultant at MARS Recruitment, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and make a real difference in the lives of our participants.

How to Apply:

If you are interested in this exciting opportunity, please submit your application via Seek. Only shortlisted candidates will be contacted.



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