Regional Customer Service and Operations Manager
2 weeks ago
About the Role:
As a Regional Customer Service and Operations Manager, you will play a crucial role in supporting our broader QLD team, ensuring our centres have appropriate coverage, similar to a roving relief manager in the retail industry.
Key Responsibilities:
- Customer Service & Sales: Help customers find a solution that meets their storage and/or packaging supply needs
- Clean & maintain facilities to a high standard
- Day-to-day operations of the facility with support from Centre Managers and Assistant Managers
- Travel around Sunshine Coast and Brisbane, meeting and connecting with new people
- Create an enjoyable experience for customers and team members
What You'll Get:
- An estimated salary of $80,000 - $100,000 per annum, depending on experience
- Industry leading remuneration with a built-in travel allowance
- 4 weeks of on-the-job training alongside experienced KSS Managers
- Ongoing training and personal development programs
- SIP (Self Improvement Program) - complete any course you desire, and we will contribute $299 towards it
- Employee Referral Program – earn generous bonuses for inviting friends to work with us
- A unique company culture that's collaborative, less competitive, and gives you the freedom to be yourself
- Lots of opportunities to grow your career with a continuously growing organisation
About Kennards Self Storage:
We're a privately owned Australian family business with over 50 years of experience. Our focus is on customer service, innovation, and employee empowerment. We believe in giving everyone the freedom to make decisions, achieve, grow, and prosper.
Why Join Us?
At Kennards Self Storage, your contributions and feedback have meaning and can drive purposeful change. We invest heavily in our people and culture, which is Constructive, Encouraging, Achievement driven, Caring, and Fun.
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