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Quality Assurance Specialist

3 weeks ago

Adelaide, South Australia beBeeQuality Full time $90,000 - $120,000

We are currently seeking a Quality Assurance Specialist to join our team. This role can be based in one of our offices and involves working closely with the Admin/Claims Services Teams daily.

Your main responsibilities will include maintaining high standards of quality, assessing call quality, calibrating evaluations, and collaborating with leadership teams. You will help identify improvement opportunities through coaching, process reviews, and training initiatives.

The successful candidate will have strong analytical skills, excellent communication skills, and experience in the Superannuation and Financial Services industry.

Some key aspects of this role include:

  • Maintaining high standards of quality across multiple teams
  • Conducting regular quality evaluations and assessments
  • Collaborating with leadership teams to drive improvements and implement best practices

This is an exciting opportunity for someone looking to develop their skills and experience in quality assurance. If you have a passion for delivering exceptional results and driving continuous improvement, we want to hear from you.

As a Quality Assurance Specialist, you will have the opportunity to work with a talented team, develop your skills and knowledge, and make a real impact on our business.

We offer a range of benefits including professional development opportunities, flexible working arrangements, and a supportive team environment.

If you are a motivated and experienced individual looking for a new challenge, please apply today.