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Business Support Officer
2 months ago
Ethos Urban is a multi-disciplinary business that brings together planning, urban design, property economics, social strategy, community engagement, and project management to deliver better solutions to complex problems and achieve better urban outcomes for our community.
Job SummaryThe Business Support Officer will be the first point of contact for our company, welcoming clients and staff, answering phone calls, and providing administrative support across the organisation.
Key Responsibilities- Covering the reception desk and ensuring that all office amenities, supplies, and facilities are maintained to a high standard.
- Coordinating facilities and general building maintenance.
- Ordering catering for in-house office staff functions and external client meetings.
- Providing administrative support, such as booking events, arranging catering for external client events.
- Assisting staff with regular queries around AV and IT support (escalation reporting when required).
- Aiding technical staff in setting up new projects and subsequent production tasks.
- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with visitors, colleagues, and clients.
- Customer Service Orientation: A friendly and professional attitude with a strong focus on providing exceptional customer service.
- Organisational Skills: Ability to multi-task and prioritize responsibilities and tasks in a fast-paced environment.
- Attention to Detail: Must be detail-oriented and able to maintain accuracy in tasks such as data entry and scheduling.
- Tech Savvy: Proficiency in using office equipment such as multi-line phone systems, printers, and copier. Knowledge of Microsoft Office Suite is required.
- Reliability: Punctuality and consistent attendance at the office are crucial for this role.
- Previous Experience: Previous experience in a business support/administrative or reception role is required. Understanding of/or experience in the property and development industry is desirable.
Ethos Urban is a unique business that views each project as a complex puzzle that requires different perspectives and alternative angles to solve it. We call it collective intelligence. We continue to hire great people with a diversity of skills, experience, and backgrounds. We encourage applicants from any background to apply to join Ethos Urban.
We back our people: We are proponents of flexible work, we provide generous leave provisions, paid parental leave, paid study leave, and access to transitional coaching. In addition, we cover your industry memberships, provide access to an array of great learning and personal development initiatives, and incredible career pathways.
We have adopted the globally recognised United Nations Sustainable Development Goals as our ESG framework. The 17 Sustainable Development Goals (SDGs) is a clearly defined pathway to improving our world, and how business can align its goals and actions to help us all collectively get there.
