Heavy Diesel Product Support Specialist
2 weeks ago
Cummins is a global leader in the design, manufacture, sales and service of diesel and natural gas engines. We offer a wide range of products that serve over 200 countries and territories around the world.
Job DescriptionEstimated Salary: $120,000 - $180,000 per year
This is an exciting opportunity to join our team as a Heavy Diesel Product Support Specialist based at our FMG Eliwana site. As a key member of our field service team, you will be responsible for delivering high-quality support to our customers, prioritizing fleet availability of Cummins powered Liebherr equipment.
Key Responsibilities:
- Deliver first-class service to customers by providing expert technical support and resolving complex issues.
- Complete breakdown repairs and maintenance on-site, ensuring all work is carried out safely and efficiently.
- Diagnose and repair various engines, utilizing your mechanical skills and knowledge of Cummins HHP engines.
- Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation.
- Complete required documentation, including service worksheets, timesheets, and warranty claims.
To succeed in this role, you will need:
- Mechanical trades qualification as a Heavy Vehicle Mechanic (to Australian standards).
- Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service, preferably with Cummins engines.
- Solid diagnostic and IT capabilities, with strong problem-solving skills.
- Excellent communication skills, with the ability to effectively interact with customers and colleagues.
- Ability to prioritize varying demands and act accordingly, working in a fast-paced environment.
This is a dayshift-only position, with direct flights from Perth to the site. You will have access to a Cummins site vehicle and will be required to complete regular safety checks and maintain a clean and organized workspace.
We are an equal opportunity employer committed to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.
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