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Energy Operations Specialist

1 month ago

Brisbane, Queensland, Australia CleanCo Queensland Full time

About Us

CleanCo Queensland is a leading provider of clean energy solutions, committed to delivering a net zero future for our customers.

We own and operate over 1GW of low emission energy generation, and our team is passionate about creating a clean energy future for Queensland.

About the Opportunity

As an Energy Operations Specialist, you will play a key role in managing customer queries and ensuring seamless billing operations. Your work will directly impact customer satisfaction and operational efficiency.

You will be responsible for ensuring accurate and timely billing and back-office service delivery to CleanCo's valued retail customers. This role requires strong organisational skills, attention to detail, and effective communication with internal and external stakeholders.

About You

To succeed in this role, you will need:

  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • Problem-solving skills and the ability to handle customer and market enquiries
  • Experience with energy billing systems and understanding of rate structures
  • Able to demonstrate strong organisational skills and attention to detail
  • Some level of IT skills would be an advantage, including good skills in Microsoft Excel
  • Knowledge of regulatory requirements in the Energy industry, desirable

What We Offer

CleanCo Queensland offers a range of benefits that support balance and create an engaging workplace, including:

  • Genuine flex work options – supported hybrid working model
  • A progressive and inclusive culture that reflects our unique identity
  • Opportunities to purchase additional leave
  • Discounted health insurance, Fitness Passport, and health promotion programs
  • Opportunities to save via Salary Sacrificing which may increase your take home pay
  • Wellbeing support via our Employee Assistance Program and Mates in Energy membership