Sales and Service Representative

6 days ago


Wendouree, Australia Beacon Lighting Full time
Role Overview

We are seeking a Sales and Service Representative to join our team at Beacon Lighting in Ballarat. This is an exciting opportunity to provide expert advice and exceptional customer service to our retail and trade customers.

Key Responsibilities
  • Provide professional customer service and support to customers in-store and over the phone.
  • Promote and expand our Trade Loyalty Program and Trade accounts, identifying new business opportunities and building strong relationships with existing clients.
  • Develop and maintain product knowledge to assist customers in making informed purchasing decisions.
  • Achieve and exceed sales targets by effectively communicating product benefits and features to customers.
  • Support other team members to ensure business goals are met, contributing to a positive and collaborative store environment.
About You

To be successful in this role, you will possess:

  • Previous experience in a customer-facing role, preferably in a sales or service environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A proactive and enthusiastic approach to work, with a strong attention to detail and commitment to delivering exceptional results.
Benefits

We offer a competitive salary package, including a base salary of $45,000 - $55,000 per annum, depending on experience, plus generous team member discounts, on-site parking, uniform and laundry allowance, and performance-based profit share incentives.

In addition, we provide comprehensive training and development opportunities to help you grow your skills and advance your career within the company.

About Beacon Lighting

Beacon Lighting is a leading retailer of lighting products, with a passion for providing expert advice and exceptional customer service to our customers. We value our teams and treat everyone as part of the Beacon family, with a focus on collaboration, innovation, and growth.



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