Night Shift Hospitality Host

3 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $55,000 - $80,000
Key Job Details:Job Title: Night Shift Hospitality Host

In this role, you will be the first point of contact for our overnight guests, ensuring their stay is exceptional from arrival to departure.

About the Role:
  • Deliver warm welcomes and farewells to guests, addressing them by name throughout their stay.
  • Offer luggage assistance, including check-in and check-out, and provide secure valet parking services.
  • Maintain high standards of cleanliness and presentation in hotel entrance areas, including reception, lobby, and public spaces.
  • Provide expert local knowledge, recommendations, and booking services for dining, entertainment, and attractions.
  • Promote our loyalty program to enhance guest experience and increase retention.
Requirements:
  • Exceptional communication and interpersonal skills, with a passion for delivering outstanding customer service.
  • A positive attitude, strong work ethic, and ability to thrive in a fast-paced environment.
What We Offer:
  • A flexible 7-day roster, including nights, overnights, and public holidays.
  • An inclusive and supportive work environment that values diversity and employee well-being.
  • Opportunities for career growth and professional development within the company.

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