Inn Supervisor

Job Title: Inn Supervisor

We are seeking an experienced and highly motivated professional to oversee the daily operations of our 4-star inn. The successful candidate will be responsible for managing all aspects of the establishment, including guest relations, staff supervision, and supplier interactions.

Key Responsibilities:

• Oversee the smooth check-in/check-out process for guests, ensuring a positive experience.
• Manage reservations, handle guest inquiries, and provide exceptional customer service.
• Supervise and train staff members, fostering a productive and efficient work environment.
• Monitor and maintain accurate records of financial transactions, expenses, and property maintenance.
• Ensure compliance with health and safety regulations, as well as adherence to established company standards.

Requirements:

• Minimum 2 years of experience in front office operations, night auditing, or a similar role within the hospitality industry.
• Proven leadership and customer service skills, with the ability to effectively communicate with diverse stakeholders.
• Strong knowledge of front office, housekeeping, and reservations systems, with the ability to troubleshoot technical issues.
• Ability to work flexible hours, including weekends and public holidays, while maintaining a high level of productivity.