Risk Management Leader

6 days ago

Brisbane, Queensland, Australia Luminary Full time
About Luminary

Luminary is a leader in worker's compensation insurance, proudly serving Queensland for over two decades.

Driven by a mission to keep Queenslanders healthy, safe, and employed, we are dedicated to providing outstanding customer service, injury prevention, and efficient claims management to make a difference in the lives of individuals and communities across our state.

We operate with a collaborative and inclusive culture, striving to set the standard in worker's compensation and work towards a shared vision of excellence, integrity, respect, and responsiveness.

About the Role

In this newly created position reporting directly to the CEO, you will provide strategic and operational leadership across risk and assurance, common law claims, regulatory and complaints management, and corporate relations functions.

You will play a critical role in shaping our risk management frameworks, overseeing common law claims, managing regulatory obligations, and driving a customer-centric risk culture that aligns with our purpose and objectives.

As a key member of the Executive Leadership Team, you will guide the strategic direction of risk and assurance, bringing insight into best practice governance and compliance.

The role has direct accountability for over 40 FTE and an estimated annual salary range of $180,000 - $220,000, depending on experience.

Key Responsibilities:

  • Leading our risk management framework, ensuring alignment with industry best practices.
  • Providing expert guidance to the CEO, Board, and Risk and Compliance Committee on risk and control matters.
  • Overseeing legal functions and managing the common law claims portfolio.
  • Developing and managing key regulatory and corporate relationships to bolster our compliance culture.
  • Championing our commitment to continuous improvement by driving process re-engineering and integrating feedback to strengthen service delivery.
About You

We are seeking a senior risk professional with demonstrated experience in regulated financial services or insurance.

You will have a track record of embedding risk as a strategic driver within complex organisations, with an emphasis on compliance and a proven ability to build resilient, high-performing teams.

We are looking for someone with:

  • Extensive C-suite risk management experience in a comparable organisation within the financial services or insurance sector.
  • Expertise in setting and executing strategic risk and assurance frameworks that enhance organisational effectiveness.
  • Exceptional ability to manage complex regulatory and corporate relationships, influencing policy and compliance at the highest levels.
  • Experience in driving change across risk management and assurance functions, fostering a resilient and high-performing team.
  • A commitment to embedding a service-focused approach within our risk and complaints frameworks.
  • A proven capacity to cultivate a collaborative, customer-centric workforce through strong leadership and a focus on engagement.

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