Client Success Professional

2 weeks ago


Brisbane, Queensland, Australia VALD Full time
Company Overview

VALD is a global leader in musculoskeletal technology, serving over 8,000 organizations worldwide. Our innovative solutions empower professionals to improve patient outcomes and enhance performance.

About the Job

This role offers an exciting opportunity to join our client-facing team in Brisbane or Melbourne. As a Client Success Manager, you will play a critical role in delivering exceptional customer experiences, ensuring seamless onboarding, and driving long-term value for our clients.

Key Accountabilities
  1. Manage client relationships, ensuring timely and successful implementation of VALD systems.
  2. Develop and maintain strong relationships with clients through regular interactions.
  3. Identify client support needs and opportunities for growth, developing targeted solutions.
  4. Collaborate with internal stakeholders to ensure seamless delivery of services.
Essential Skills
  • Prior experience working with VALD technology in a clinical or high-performance setting.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to build positive relationships quickly.
  • Strong analytical and problem-solving skills.


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