Bar Operations Manager

2 weeks ago


Mudgeeraba, Queensland, Australia Accor Full time

Company Overview

Accor is a global hospitality leader with a diverse portfolio of brands, operating in 110 countries with over 5,000 hotels and 10,000 restaurants and bars.

Job Summary

We are seeking a skilled Bar Supervisor to join our team in regional Australian locations outside of Sydney, Melbourne, and Brisbane.

Key Responsibilities

  • Ensure responsible service of alcohol procedures are practiced at all times
  • Train and monitor Food and Beverage Attendants to maintain service standards
  • Supervise Team Members in daily outlet operations, providing assistance where required
  • Maintain accurate recording and verification of Team Members' time records
  • Ensure approved service sequences and standards are established and maintained
  • Supervise opening and closing procedures to an acceptable standard
  • Maintain efficient operating procedures for the outlet's point of sale cashiering computer system
  • Ensure a high level of cleanliness and care of all equipment and materials
  • Promptly report any maintenance work required to the Manager and maintenance department
  • Maintain outlet stock levels
  • Complete the Restaurant daily log book
  • Develop training plans and conduct on and off the job training sessions
  • Attend scheduled food and beverage meetings when required
  • Monitor outlets' manpower, payroll budget, control costs, and maximise profitability
  • Take extreme care with personal grooming to maintain a consistently high level of professional appearance
  • Monitor service personnel's appearance and grooming
  • Punctual, efficient, and courteous at all times with guests and fellow Team Members
  • Be aware of own work schedule and provide adequate notice when circumstances prevent adherence
  • Handle guest complaints immediately, courteously, and satisfactorily
  • Greet guests and escort them to their allocated tables when possible
  • Assist with conducting performance appraisals of subordinates as instructed
  • Other duties as prescribed from time to time due to operational needs
  • Monitor and maintain a beverage cost of no more than 30%

Requirements

  • A current RSA is mandatory
  • Experience working in a food and beverage role, ideally in a busy and fast-paced environment
  • Possess an energetic and vibrant personality that engages guests to have a memorable experience
  • A person who is both an invaluable team player and a well-rounded leader
  • Have strong attention to detail and a keen willingness to learn

Additional Information

Base hourly rate $28.87 equivalent to $57, $67,000 based on working days and penalties applicable as per the Hospitality Industry General Award


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