Customer Service Operations Specialist

6 days ago


Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full time
About the Role

Fitzgerald Jenkins Recruitment is seeking a highly skilled Customer Service Operations Specialist to join their Sydney team on a 12-month contract basis.

Job Summary

This role involves providing exceptional customer service, identifying process improvements, and undertaking investigations to resolve customer requests and issues.

Key Responsibilities
  • Deliver superior levels of internal and external customer service by responding to enquiries, complaints, and issues in a timely and professional manner.
  • Identify opportunities to enhance processes within the team or work area, contributing to continuous improvement.
  • Investigate customer requests and transactional or exception-based issues, ensuring prompt resolution and high-quality service.
Requirements

To be successful in this role, you will require:

  • A degree qualification in Business, Economics, Finance, Accounting, or a related field.
  • Excellent communication skills, with the ability to articulate complex information clearly and concisely.
  • Prior experience in customer-facing roles, preferably in a financial services environment.
Work Environment

This is a full-time contract position offering $35 per hour plus superannuation. The ideal candidate will be available for an ASAP start and possess strong PR and citizenship credentials.



  • Sydney, New South Wales, Australia Garvan Research Foundation Full time

    The Garvan Research Foundation is seeking a Customer Service Operations Specialist to drive customer satisfaction and loyalty through interactions with existing and potential supporters.About the RoleThis vital role within the Supporter Services Office is responsible for delivering best-in-practice customer service, building relationships and increasing...


  • Sydney, New South Wales, Australia Advance Careers Full time

    We are seeking a highly skilled Customer Service Operations Specialist to join our team at Advance Careers.About the RoleIn this exciting opportunity, you will work closely with customer accounts to provide solutions to questions, handle data entry, prepare reports, and handle payment files. You will also be responsible for communication with business...


  • Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full time

    Fitzgerald Jenkins Recruitment seeks a highly skilled Market Operations and Customer Service Specialist to join their Sydney team on a 12-month contract basis.The ideal candidate will possess excellent communication skills, experience in customer service, and a degree qualification in Business, Economics, Finance, or Accounting. Key Responsibilities:Provide...


  • Sydney, New South Wales, Australia Hudson Full time

    Job OverviewWe are seeking an experienced Customer Service Operations Specialist to join our dynamic team in Prestons, NSW.About the RoleThis is a full-time, fixed-term contract anticipated until January 2026 (with strong possibility of permanent conversion), offering a competitive salary of $66k per annum + super.Main ResponsibilitiesProvide exceptional...


  • Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Fisher & Paykel Customer Services Pty Ltd is an iconic brand with a strong local heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We are seeking a high calibre Appliance Service Specialist to join our Sydney team. If you are passionate about using your knowledge to repair appliances and/or air-conditioners...


  • Sydney, New South Wales, Australia Officeworks Full time

    About UsAt Officeworks, we're a team of passionate individuals who make a difference in our customers' lives. Our focus is on delivering exceptional customer service, and we're looking for like-minded team members to join us in this journey.The RoleWe're seeking part-time team members to join our Albury store team. As a customer service specialist, you'll...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    Job Title: Service Operations SpecialistCuscal Limited is seeking a highly skilled Service Operations Specialist to join our Enterprise Technology Services team.This role will support the strategic direction of service delivery by providing Service Operations Support for Cuscal's mission critical systems and customers.The successful candidate will be...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    This is a Service Operations Specialist role with Cuscal Limited, a leading company in AU, offering an amazing opportunity to join a rapidly growing team.**Job Description**We are seeking a Service Operations Specialist to support the strategic direction of service delivery by providing Service Operations Support for Cuscal's mission critical systems and...


  • Sydney, New South Wales, Australia Telstra Full time

    Job SummaryWe are seeking a highly motivated and passionate Service Desk Analyst to join the Service Assurance Operations Team at Telstra.This is a permanent full-time position, based in Canberra / Paddington (Sydney).As a Customer Service Specialist, you will play a crucial role in fulfilling and resolving requests raised by Defence customers. Your primary...


  • Sydney, New South Wales, Australia Allens Operations Pty Ltd Full time

    About the RoleAt Allens Operations Pty Ltd, we are seeking a highly organized and detail-focused Facilities Operations Specialist to join our Business Operations team based in Sydney. As a key member of our team, you will work closely with the Facilities Manager to manage the day-to-day operations of our premium tenancy and ownership of the client floor.Key...


  • Sydney, New South Wales, Australia ignite Full time

    Customer Service SpecialistIgnite is seeking a skilled and motivated Customer Service Specialist to join their Sydney team. As a Customer Service Specialist, you will play a crucial role in ensuring the highest level of customer satisfaction by delivering exceptional technical support and service for our clients analytical instruments and systems.Key...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    About this role:We're seeking a Customer Service Specialist to join our team. As a Customer Service Specialist, you'll be the face of our store, providing excellent customer service and ensuring a great shopping experience for our customers.Responsibilities:Provide exceptional customer service and support to our customersAssist with stock management and...


  • Sydney, New South Wales, Australia Perpetual Full time

    At Perpetual, we're seeking a highly skilled Customer Service Specialist to join our team. This role is an exciting opportunity to provide exceptional service to our clients, ensuring they receive timely and accurate support.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced...


  • Sydney, New South Wales, Australia Randstad Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist.Job DescriptionThis is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine passion for delivering exceptional customer service. As a Customer Service Specialist, you will be responsible...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    This is a Service Operations Specialist role with one of the leading companies in AU right now, Cuscal Limited, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.**Company Description** **Cuscal – where curiosity and expertise are rewarded.** Want a career with impact? When you join Cuscal,...


  • Sydney, New South Wales, Australia Woolworths Full time

    We are seeking a highly motivated and enthusiastic Customer Service Specialist to join our team at Woolworths Supermarkets. In this role, you will have the opportunity to work in a fast-paced environment where no two days are ever the same.Your primary responsibility will be to provide exceptional customer service to our valued customers, ensuring that their...


  • Sydney, New South Wales, Australia Interactive Full time

    At Interactive, we're looking for a talented Customer Service Specialist to join our team. As a key member of our Service Desk, you'll be the first point of contact for our customers, providing Level 1 support and ensuring cases are escalated to the relevant Engineer or Account Manager.Key Responsibilities:Providing exceptional customer service and...


  • Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Operational Service Specialist to join our team on a 12-month contract basis.About the RoleIn this role, you will be responsible for providing exceptional customer service by responding to and managing customer enquiries, complaints, and issues. You will also identify opportunities to improve processes within...


  • Sydney, New South Wales, Australia Central Adelaide Local Health Network Full time

    Central Adelaide Local Health Network seeks a skilled Operational Services Specialist to join our team. This role is part of the Regional Recruitment Pool 2024.Job DetailsSalary: $57,842 - $62,221 per annum (OPS2)Location: Various locations across South Australia including Pt Lincoln, Ceduna, Whyalla, Pt Augusta, Pt Pirie, Mid North, Wallaroo, York...


  • Sydney, New South Wales, Australia JB Hi-Fi Full time

    Welcome to JB Hi-Fi, one of Australasia's largest and most trusted retailers, specialising in consumer electronics, home entertainment, and home appliances.We are currently seeking enthusiastic and highly motivated Customer Service Specialists to join our friendly team for a peak trade period.As a Customer Service Specialist, you will be responsible for...