Oncology Bookings Specialist
7 days ago
We are seeking an Oncology Bookings Specialist to join our team at GenesisCare. This role will involve ensuring a high level of patient service is provided, including meeting patient needs and monitoring and reacting to patient feedback.
About the RoleThe successful candidate will be responsible for performing customer service duties for both face-to-face and via telephone interactions. They will also be part of a multidisciplinary team working towards delivering high-quality patient services.
Main Responsibilities- Perform customer service duties for face-to-face and telephone interactions.
- Be part of a multidisciplinary team to achieve patient service excellence.
- Respond to and resolve issues in a prompt and professional manner.
- Work collaboratively with colleagues to ensure efficient management of the patient journey.
- Book and confirm patients for various oncology treatments and procedures.
- Maintain accurate and timely data entry into our medical record system.
- Oversee incoming call management and respond to messages in a timely manner.
To be successful in this role, you will need to have strong communication skills, a high level of organisation, and the ability to work independently as well as part of a team.
What We OfferAs an Oncology Bookings Specialist with GenesisCare, you will have access to ongoing opportunities for professional development, a supportive work environment, and a range of benefits, including:
- A competitive salary estimated to be around $60,000 - $80,000 per annum.
- A thriving close-knit culture with opportunities for career growth.
- Ongoing support for your continued professional development.
- A comprehensive employee benefits program.
At GenesisCare, we pride ourselves on our commitment to delivering exceptional patient care and providing a supportive work environment for our staff. If you are passionate about delivering high-quality patient services and are looking for a challenging and rewarding role, please apply today
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