Customer Service Representative

3 weeks ago

Modbury, South Australia People's Choice Full time

Deliver Exceptional Customer Service in a Dynamic Banking Environment

We are seeking a skilled customer service professional to join our team as a Member Service Consultant at People First Bank.

This role involves providing high-quality service to our members, building strong relationships, and finding solutions to their financial needs.

Key Responsibilities:

  • Provide exceptional customer service to our members
  • Build relationships with members to understand their financial goals and needs
  • Align our products and services to meet the needs of our members
  • Support members in using our digital services
  • Identify opportunities to promote our products and services
  • Collaborate with the team to achieve branch goals

About You

We are looking for a customer-focused individual who is passionate about delivering great service. You will be comfortable working in a fast-paced environment and will enjoy helping our members.

What We Offer

  • Comprehensive training and development opportunities
  • Exclusive discounts on banking products and services
  • Access to a range of financial and lifestyle benefits
  • Opportunities for career advancement and professional growth
  • A supportive and inclusive work environment

About Us

People First Bank is a member-owned organisation dedicated to meeting the needs of our members. We are committed to creating a better future for our members and the communities in which they live.

We are a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet.

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