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Residential Lift Support Specialist
2 weeks ago
Service Coordinator Role
This pivotal position within our operations team is responsible for delivering exceptional customer service and facilitating seamless interactions between clients, technicians, and internal stakeholders.
- Main Responsibilities:
- Provide top-tier support to clients through phone and email communication channels.
- Coordinate the scheduling of installations, maintenance, and repairs for residential home lifts, ensuring timely and efficient delivery.
- Manage administrative tasks and deliver exceptional customer service experiences.
To Excel in this Position:
- Demonstrate confident, professional communication skills (phone and email).
- Possess proven experience in rostering and scheduling tasks.
- Exhibit strong organisational skills and attention to detail.
- Maintain composure under pressure.
- Showcase proactive problem-solving abilities and task prioritisation skills.
About the Organisation:
We are a leading provider of mid-to-upmarket residential lifts, offering cutting-edge solutions with style and reliability since 2003. With hubs across Sydney, Melbourne, Brisbane, Perth, and Los Angeles, we are expanding our global presence.
