Hospital Customer Service Representative

2 weeks ago


Dandenong, Victoria, Australia beBeeAdministrative Full time

Job Title: Administrative Officer

We are seeking an enthusiastic and customer-focused team member to join our Hospital in the Home Unit. As an Administration Assistant, you will be responsible for providing a high level of service to patients and their families.

Key Responsibilities:

  • Receive and respond to patient inquiries, both in person and via telephone.
  • Register patient information, admissions, discharges, transfers, and book appointments.
  • Manage stock levels and reconcile invoices.
  • Perform other clerical tasks as required.

Requirements:

  • Excellent customer relations skills.
  • Strong clerical and administrative abilities.
  • Experience with medical terminology and computer systems.

Working at Monash Health:

We strive to provide a supportive and inclusive work environment that promotes fairness, equity, and diversity. Our guiding principles and ICare values reflect our commitment to excellence and patient safety.

About the Role:

This role is based predominantly at Dandenong Hospital in the Home, with weekend work required. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

How to Apply:

Applications are accepted through our online EHub system. Please click on the link provided to access the Application Guide for further information.



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