Hospital Customer Service Representative
2 weeks ago
Job Title: Administrative Officer
We are seeking an enthusiastic and customer-focused team member to join our Hospital in the Home Unit. As an Administration Assistant, you will be responsible for providing a high level of service to patients and their families.
Key Responsibilities:
- Receive and respond to patient inquiries, both in person and via telephone.
- Register patient information, admissions, discharges, transfers, and book appointments.
- Manage stock levels and reconcile invoices.
- Perform other clerical tasks as required.
Requirements:
- Excellent customer relations skills.
- Strong clerical and administrative abilities.
- Experience with medical terminology and computer systems.
Working at Monash Health:
We strive to provide a supportive and inclusive work environment that promotes fairness, equity, and diversity. Our guiding principles and ICare values reflect our commitment to excellence and patient safety.
About the Role:
This role is based predominantly at Dandenong Hospital in the Home, with weekend work required. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.
How to Apply:
Applications are accepted through our online EHub system. Please click on the link provided to access the Application Guide for further information.
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