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Retail Operations Manager

1 month ago

Richmond, Australia EG Group Full time

About the Role:

We are seeking an experienced Retail Operations Manager to join our team at EG Group Australia. As a key member of our leadership team, you will play a crucial role in driving sales growth, developing our frontline teams, and ensuring exceptional customer experiences across our network of stores.

Your primary responsibilities will include:

  • Assisting the Store Manager in achieving sales targets and improving store performance
  • Contributing to all aspects of store operations, including serving customers, maintaining stock levels, and ensuring health and safety standards are met
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Providing coaching and training to team members to enhance their skills and knowledge

Requirements:

To be successful in this role, you will need:

  • Demonstrated experience in retail management, with a focus on sales growth and team development
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and customers
  • A results-driven approach, with a focus on achieving sales targets and improving store performance
  • Excellent problem-solving and analytical skills, with the ability to identify opportunities for improvement and implement effective solutions

What We Offer:

In return for your hard work and dedication, we offer a competitive salary package, including a base salary of $80,000 per annum, plus a bonus structure based on individual and team performance. You will also have access to a range of benefits, including:

  • A comprehensive employee wellness program, including free flu vaccinations and general counseling sessions
  • A generous parental leave policy, offering 12 weeks paid parental leave for primary caregivers
  • Access to over 1,000 retailers offering discounts and cashback purchases
  • A fuel discount program, saving you money on fuel when you fill up at EG

About EG Group:

We arrived in Australia in 2019, bringing with us a wealth of experience in delivering modern consumer retail offers. Our group operations exceed 6,000 fuel and convenience sites across Europe and the US, and we are committed to becoming the chosen destination for quality food, coffee, and fuel in Australia.