Trade Store Officer
2 days ago
Persolkelly is seeking a dedicated Trade Store Officer to join their team in Karratha. As a key member of the team, you will be responsible for providing exceptional customer service, processing enquiries, orders, and quotes, and identifying opportunities to increase sales and profitability.
Key Responsibilities:- Ensure all actions are taken to support HSE policies and procedures within the warehouse/trade center site
- Provide face-to-face support to trade store sales enquiries
- Process enquiries, orders, quotes, and queries as required
- Identify opportunities to increase order size and profitability through upselling and cross-selling
- Provide excellent customer service to all walk-in trade customers in line with company values
- Support all company promotional activities
- Participate in product training in line with company requirements
- Liaise daily with direct and indirect reports to ensure daily tasks are timely actioned
- Proactively drive efficiencies in the warehouse and showroom while maintaining a high level of service
- Maintain showroom stock range by undertaking stock replenishment activities to ensure maximum sales and service outcomes
- Support warehouse and showroom activities covering order processing, stock movement, and inventory initiatives with an objective of achieving best practice
- Support annual and daily branch stock-take activity
- Admin and other ad-hoc duties as required
- Experience in customer service or a similar role (highly desirable)
- Excellent customer service skills and the ability to build rapport and manage client relationships
- Strong attention to detail and the ability to problem-solve and think on your feet
- Good time management and problem-solving skills
- Intermediate knowledge of Excel, Word, and other Microsoft Office programs
- Full car license
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Trade Store Officer
22 minutes ago
Perth, Western Australia Programmed Full timeTrade Store Officer Job DescriptionPersolkelly is seeking a committed Trade Store Officer to join their busy team in Karratha. As a Trade Store Officer, you will be responsible for providing face-to-face support to trade store sales enquiries, processing enquiries, orders, quotes, and queries as required, and identifying opportunities to increase order size...
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Trade Store Officer
4 days ago
Perth, Western Australia Programmed Full timeTrade Store Officer Role OverviewPersolkelly is seeking a dedicated Trade Store Officer to join their busy team in Karratha. As a key member of the team, you will be responsible for providing exceptional customer service, processing enquiries, orders, and quotes, and identifying opportunities to increase sales and profitability.Key Responsibilities:Ensure...
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