Customer Service Representative

6 days ago


Coolum Beach, Queensland, Australia Haymes Paint Full time

We are seeking a highly skilled and customer-focused Sales Assistant to join our team in Coolum. As a key member of our store team, you will be responsible for providing exceptional service to both trade and retail customers, while maintaining high visual merchandising standards.

This part-time position works 30 hours per week across a rotating roster in our 6-day a week trading store (Monday - Saturday).

Key Responsibilities:

  • Provide expert advice and product solutions to customers
  • Tint paint products to customer specifications
  • Inventory control (Goods Receiving/Stock taking)
  • Process transactions accurately and efficiently using our Point of Sale system
  • Replenish stock, including heavy items like 15L paint drums
  • BUILD STRONG RELATIONSHIPS with repeat customers and colleagues
  • Stay up-to-date with the latest colour forecasts and product releases
  • Assist with visual displays, store presentation, and housekeeping tasks
  • Comply with safe work practices at all times

About You:

  • A current driver's licence is required for local deliveries
  • You possess excellent communication skills and a genuine desire to deliver outstanding service
  • Previous experience working in a customer service role is essential
  • Experience with stock handling and merchandising is highly valued
  • You have the ability to perform manual tasks, including lifting heavy items
  • Familiarity with Point of Sale systems and basic numeracy skills is necessary
  • You are able to follow instructions and work effectively without supervision
  • Strong problem-solving skills are required
  • You have the ability to use Microsoft Office and Outlook

Desirable Qualifications:

  • Trade experience is highly regarded
  • Colour and design expertise is desirable

What We Offer:

  • A competitive salary package, estimated at $45,000 - $55,000 per annum, based on your level of experience
  • 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support to help you grow in your role
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities to enhance your skills and knowledge

Please submit your application, including a recent resume and response to the selection questions.



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