Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused Sales Assistant to join our team in Coolum. As a key member of our store team, you will be responsible for providing exceptional service to both trade and retail customers, while maintaining high visual merchandising standards.
This part-time position works 30 hours per week across a rotating roster in our 6-day a week trading store (Monday - Saturday).
Key Responsibilities:
- Provide expert advice and product solutions to customers
- Tint paint products to customer specifications
- Inventory control (Goods Receiving/Stock taking)
- Process transactions accurately and efficiently using our Point of Sale system
- Replenish stock, including heavy items like 15L paint drums
- BUILD STRONG RELATIONSHIPS with repeat customers and colleagues
- Stay up-to-date with the latest colour forecasts and product releases
- Assist with visual displays, store presentation, and housekeeping tasks
- Comply with safe work practices at all times
About You:
- A current driver's licence is required for local deliveries
- You possess excellent communication skills and a genuine desire to deliver outstanding service
- Previous experience working in a customer service role is essential
- Experience with stock handling and merchandising is highly valued
- You have the ability to perform manual tasks, including lifting heavy items
- Familiarity with Point of Sale systems and basic numeracy skills is necessary
- You are able to follow instructions and work effectively without supervision
- Strong problem-solving skills are required
- You have the ability to use Microsoft Office and Outlook
Desirable Qualifications:
- Trade experience is highly regarded
- Colour and design expertise is desirable
What We Offer:
- A competitive salary package, estimated at $45,000 - $55,000 per annum, based on your level of experience
- 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
- 6% Medibank Corporate discount
- 20% New Balance discount
- Ongoing training and support to help you grow in your role
- Access to a range of workplace health and wellbeing initiatives
- Professional development opportunities to enhance your skills and knowledge
Please submit your application, including a recent resume and response to the selection questions.
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