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Business Process Analyst
1 week ago
Job Summary
We are seeking a highly organised and detail-oriented Process-Based Business Analyst to drive process improvement initiatives, map business processes, write clear procedures, and manage documentation of key processes and policies.
About the Role
- Develop and maintain process models to represent business workflows, ensuring alignment with organisational objectives and industry best practices.
- Create and update detailed process maps to visually represent steps involved in key business processes, identifying areas for improvement.
- Write clear, concise procedure documents outlining standard operating procedures (SOP) for various business functions.
- Analyse current work flows, identify inefficiencies, and recommend improvements to enhance organisational performance.
- Collaborate with stakeholders to understand and implement new frameworks, policies, and regulations, ensuring compliance with internal and external requirements.
- Publish updated procedure documents on the company intranet for easy access by team members and other relevant departments.
- Maintain a centralised repository of key business processes and policies, ensuring all documents are current, accurate, and accessible.
Required Skills and Qualifications
- Proven experience in process modelling, mapping, and procedure writing.
- Strong analytical skills with ability to understand and improve complex business processes.
- Excellent written and verbal communication skills, with keen eye for detail.
- Proficient in tools for process mapping and documentation.
- Familiarity with business analysis methodologies and frameworks.
- Experience working with cross-functional teams to implement new policies and procedures.
- Ability to manage multiple projects and deadlines effectively.
