Achieving Excellence as a Retail Sales Professional

4 days ago

Tweed Heads, New South Wales, Australia beBeeCustomerFocused Full time $48,000 - $64,000
Retail Store Associate Job Summary

Our retail store team is seeking a highly motivated and customer-focused Retail Store Associate to join our dynamic team. This role involves supporting various areas within the store, from customer-facing interactions to behind-the-scenes operations.

  • Support sales efforts by engaging with customers, answering product inquiries, and resolving customer complaints in a professional manner.
  • Maintain a clean and organized store environment by restocking shelves, tidying displays, and ensuring compliance with visual merchandising standards.

Key Responsibilities:

  1. Provide exceptional customer service by responding promptly to customer queries, offering recommendations, and promoting products.
  2. Contribute to store operations by assisting with stock deliveries, processing inventory, and maintaining accurate records.
  3. Collaborate with colleagues to achieve sales targets, optimize store layouts, and improve overall customer experience.

Requirements and Qualifications:

  • Demonstrate a passion for technology, electronics, and home appliances, with a focus on delivering an outstanding customer experience.
  • Possess strong communication skills, enthusiasm, and motivation to engage with customers and colleagues alike.

Benefits and Perks:

  1. Competitive remuneration package including sales commission and incentives.
  2. Access to comprehensive training programs to develop skills and knowledge.
  3. Flexible working models and Employee Assistance Program (EAP).
  4. Employee discounts and promotions.
  5. 12 weeks paid parental leave for eligible primary carers.

About Us:

At JB Hi-Fi, we're passionate about helping people live better lives through technology, electronics, and home appliances at competitive prices. Our team is dedicated to delivering an exceptional customer experience and fostering a positive work environment.

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