Retail Sales Consultant

3 weeks ago


Sydney, New South Wales, Australia Telstra Full time

We're an iconic Australian brand with a global footprint, striving to build a connected future for everyone. At Telstra, we pride ourselves on delivering the best experience and technology on the best network.

As a Retail Sales Consultant in our Blacktown store, you'll be part of a target-driven environment where you can grow your skills and career within a market leader. You'll have the opportunity to work with cutting-edge technology and gadgets, empowering customers to transform their telecommunications experience.

About the Role

This is a casual position, offering flexible working arrangements. As a key member of our team, you'll be responsible for providing exceptional customer service, identifying customer needs, and delivering tailored solutions. Your knowledge of the latest tech and sales approaches will enable you to drive sales growth and exceed performance targets.

Key Responsibilities

  • Deliver outstanding customer experiences, building strong relationships and loyalty.
  • Identify customer needs and preferences, recommending relevant products and services.
  • Stay up-to-date with industry trends and product offerings, enhancing your sales skills and knowledge.
  • Meet or exceed sales targets and KPIs, driving business growth and success.
  • Collaborate with colleagues to achieve team goals and objectives.

What We Offer

We provide a range of benefits, including:

  • A competitive salary: estimated around $55,000 per annum (based on national averages for retail consultants in Australia).
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • Team performance-related commission, with guaranteed payment for the first two months.
  • 30% discount on Telstra services.
  • Exclusive discounts and offers across hundreds of brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.

About You

  • You're passionate about delivering exceptional customer experiences and driving sales growth.
  • You have excellent communication and interpersonal skills, able to build strong relationships with customers and colleagues.
  • You're a quick learner, able to adapt to new technologies and sales approaches.
  • You're a team player, willing to collaborate with others to achieve business goals.


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