International Migration Specialist

22 hours ago


Melbourne, Victoria, Australia IDP International Education Specialists Full time
About IDP International Education Specialists

As a global leader in international education services, we empower students, test-takers, and partners worldwide through trusted human relationships, digital technology, and customer research. Our Australian-listed company operates in over 50 countries, powered by a diverse team of more than 7,000 people from various nationalities, ages, and cultural backgrounds.

We are proudly customer-first, leveraging global technology to offer unmatched services that help local dreams become realities worldwide. Our expert professionals provide information, advice, and application processing for international students seeking migration, work, study, and sponsorship opportunities in Australia.

The successful candidate will be based in Sydney but have a national scope assisting customers and staff in other locations. They will also provide training to fellow counsellors and contact centre agents on product knowledge, visa updates, and support their ongoing professional development.

Key Accountabilities
  • Provide tailored advice on visa options, eligibility, and compliance, managing client expectations.
  • Design and execute immigration strategies for individual and corporate clients, ensuring sound commercial and legal solutions.
  • Manage client casework and deliver high-quality representation to the Department of Home Affairs and relevant authorities.
  • Prepare and lodge visa applications, handle AAT appearances, and manage all migration work with competence.
  • Buid and maintain strong relationships with clients, prospects, and authorities, driving business development and enhancing the firm's brand.
  • Stay current on migration law, policy, and industry trends, sharing insights with the team.
  • Comply with OMARA's Code of Conduct and the firm's risk management practices.
  • Lead and mentor migration assistants.
  • Participate in industry initiatives to grow the work pipeline and expand strategic partnerships.

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