Boutique Watch Specialist

7 days ago


Melbourne, Victoria, Australia Swatch Group Full time

About Tissot

Tissot, a Swiss watchmaking pioneer, has been at the forefront of precision and innovation for decades. Our dedication to craftsmanship and quality is unparalleled, and our passion for performance and accuracy has earned us a reputation as industry leaders.

We provide innovative timepieces that cater to various needs, from sporty designs to elegant styles. Our watches are trusted by professional athletes and individuals alike, thanks to their exceptional quality and reliability.

The role of a Boutique Watch Specialist involves providing first-level technical assistance to clients, registering services, and facilitating pre-authorization and watch imagery. Additionally, you will be responsible for escalation management, referring to catalogs and databases, collaborating with the service centre, conducting warranty interventions, and maintaining tools and equipment.

Key skills required for this position include excellent communication skills, technical aptitude, dexterity, time and priority management skills, and the ability to work in a team environment. As a Boutique Watch Specialist, you will be expected to demonstrate complete knowledge of all product lines, understand watch technology, and provide personalized services to clients based on their needs.

The salary for this position is estimated to be around $60,000 - $80,000 per annum, depending on experience and qualifications. Located in Melbourne, Australia, this role offers a unique opportunity to join a leading watchmaker and contribute to the company's success.



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