Lead Hospitality Manager
2 weeks ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Magnums Hotel, part of the Endeavour Group.
As a key member of our management team, you will be responsible for leading and developing a large, multi-skilled team to deliver exceptional guest experiences.
Key Responsibilities:
- Leadership and Development: Motivate and inspire your team to achieve high standards of customer service and operational excellence.
- Operational Management: Manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and rostering staff, and ensuring seamless guest experiences.
- Business Growth: Identify opportunities to drive business growth and develop initiatives to increase revenue and profitability.
- Customer Service: Foster a culture of exceptional customer service, ensuring that every guest feels valued and supported.
Requirements:
- Leadership Experience: Proven track record of leading and developing high-performing teams in a hospitality or retail environment.
- Operational Expertise: Strong understanding of hospitality operations, including food, beverage, and gaming.
- Business Acumen: Ability to analyze business data and make informed decisions to drive growth and profitability.
- Customer Service Skills: Excellent customer service skills, with a focus on delivering exceptional guest experiences.
- Industry Qualifications: Current RSA, RSG, RMLV, and Approved Manager qualifications.
What We Offer:
- Competitive Salary and Benefits: Attractive salary and benefits package, including exclusive discounts and perks.
- Career Development: Opportunities for career growth and development within the Endeavour Group.
- Work-Life Balance: Flexible working arrangements and a focus on work-life balance.
Join our team and be part of a dynamic and supportive work environment that values innovation, creativity, and customer satisfaction.
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