Front Desk Professional

We are seeking a dedicated and customer-focused individual to be the welcoming face of our property in a casual capacity.

This is an exciting opportunity for a front office professional who can deliver exceptional service and provide administrative support to our front office team.

• Provide high standards of customer service to guests and residents.
• Process guest check-ins and outs accurately.
• Manage bookings and accounts using our park booking system.
• Coordinate with the Housekeeping team to track readiness of accommodation.
• Supply guests with information regarding property and local areas of interest.
• Complete day-to-day office administration tasks.
• Maintain excellent relationships with park teams, residents, and guests.

To excel in this role, you will have:

• Previous Front Office experience within the hospitality industry.
• A passion for delivering exceptional guest experiences.
• Proficient computer skills and Microsoft Office knowledge.
• Knowledge of RMS or comparable reservation booking systems (preferred but not essential).
• Excellent communication and interpersonal skills.
• The ability to handle cash transactions accurately.
• Strong organizational skills and attention to detail.
• An enthusiastic and positive attitude.
• Flexibility to work weekends, public holidays, and evenings as needed.
• A current driver's license.

As a casual employee, you will enjoy:

• Casual hours - approximately 12-20 hours per week.
• ASAP start available.
• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Discounts with our G'day Rewards Partners.
• Service recognition awards.
• Access to Employee Assistance Program.
• Internal promotions and opportunities.