Personal Banker

4 weeks ago


Gawler, Australia Westpac Full time
Unlock Your Potential as a Personal Banker at Westpac

Are you a high-performer with a passion for building strong customer relationships? Do you thrive in a fast-paced sales environment where no two days are ever the same? We're seeking a talented Personal Banker to join our team at our Gawler branch.

About the Role

This is a sales-based customer service role where you'll engage with customers in-branch and over the phone, connecting them with the most suitable banking products to meet their current and future financial needs. You'll drive sales through referrals to our specialists in home loans and business banking, as well as generating new leads across various banking products.

What You'll Need to Succeed
  • Banking experience is a plus, but not essential – we're looking for individuals with high-performer energy and a unique ability to gauge and nurture strong customer relationships.
  • Superior communication skills and experience in a customer-facing/sales environment.
  • Resilience, tenacity, and an ability to flex – no two days and no two customers are ever the same.
  • A proven ability to meet and exceed performance KPIs with an uncompromising commitment to delivering exceptional customer service.
  • Comfortable working with numbers and adept at navigating multiple systems.
What's in it for You?

You'll play a significant part in the future of a business that's been around for 200 years. Our purpose is to create better futures together. You'll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organize adoptions, surrogacy, and foster care arrangements.

What's it Like to Work Here?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you'll get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules, and career planning tools for you to grow with us. We'll even pay you to do volunteer or community work.

We're an equal opportunity employer, proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans, and reservists, and Indigenous Australians to apply.


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